Terms of Service

These Terms of Service govern your use of the Pine & Lumen website and your purchase of products from us.

By accessing our website or placing an order, you agree to these Terms of Service.

Pine & Lumen offers Christmas ornaments, seasonal decorations, keepsakes, and related products. Product colors, appearance, materials, dimensions, and details may vary slightly due to manufacturing processes, handmade-style finishing, photography, lighting, display settings, or other reasonable variations.

Material information and product specifications provided on individual product pages should be reviewed before purchasing.

Prices and promotions may change without prior notice. Limited-time sale prices may end or change at any time. We reserve the right to correct pricing errors, product information errors, or other website inaccuracies.

Submitting an order does not guarantee acceptance. We reserve the right to cancel or limit an order where reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, unauthorized resale, or inaccurate customer information.

Payment must be successfully authorized before an order is processed.

Customers are responsible for providing complete and accurate billing and shipping information.

Shipping estimates are estimates only and are not guaranteed delivery dates. Delays caused by carriers, weather, customs, holidays, incorrect addresses, or circumstances outside our reasonable control are not considered a breach of these Terms.

All website content, including the Pine & Lumen name, branding, graphics, photographs, product descriptions, designs, and other original content, is protected by applicable intellectual property laws and may not be copied, reproduced, distributed, or commercially used without permission.

You may not use our website for fraudulent, unlawful, abusive, or harmful purposes or interfere with the operation or security of the website.

To the maximum extent permitted by law, Pine & Lumen will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.

Nothing in these Terms excludes rights that cannot legally be excluded under applicable consumer protection law.

These Terms may be updated periodically. Continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms where permitted by law.

For questions regarding these Terms, contact [support@pinelumen.work].